STORE POLICY

We maintained the high standards in design, materials and craftsmanship. With proper care, you can preserve the beauty of your OPS Jewellery for years to come.

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Shipping and Delivery

We use Grab, J&T Express, Kerry Express for district, provincial or regional delivery.

We use EMS, Fedex, DHL for  international delivery and shipping fees apply.

 

We only ship to a physical address with a tracking number and signature confirmation.

 

Please  allow for 3-5 business days for local national deliveries and 5-10 business days for International deliveries.

 

Return Policy

Sales are final however if within 10 days a defect is reported not as a result of wear and tear, a credit or exchange may apply.

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At OPS JEWELLERY, we place customers’ satisfaction as our top priority. As we believe in our best-in-class quality of our product, we stand behind the quality of our beautiful jewelry. Contact our customer service for prior approval and will offer you credit or product exchange. We do not cover for damage as a result of wear and tear.

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Quality Guarantee Policy

No restocking or any kind of fee on your return.

We will credit your return shipping cost for your future purchase.

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Please contact customer service with the sales receipt  and details for return approval.

 

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